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Evaluate your trainings with Formetris
Home > Solutions > Service and assistance
 

The Formetris team gets involved at each step

Experience shows that a survey software alone is not sufficient to manage the training evaluation process. Some key steps cannot be computerized. In order to optimize the response rate and to ensure a very high quality for the evaluations, the Formetris team gets involved at each step of the process.

 

Assistance with the setup

Formetris proposes a phone demonstration to all new users.


 

Permanent assistance for the users

To answer all the questions you might have, or to manage special situations, the Formetris teams are here to help you.


 

Assistance during the data collection process

Phone calls to late respondents make it possible to significantly improve the evaluation quality when the response rate is too low.


 

Assistance for the evaluation analysis

If you need it, we can also help you to get the best results from this evaluation system.


You can find additional information with the FAQ.

If you want more information about our solutions, feel free to contact us, we will be happy to help!

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"Formetris teams are efficient, reactive and rigorous, and have become a key partner for our work and thinking."

Denis Bonhomme
Human resources development manager - Bic